VOOCOO

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Having a pet is one of life’s greatest joys. Fussing over pet care is not. You only have so much time in the day–let alone with your pet. Using pet products that don't fit in with your lifestyle can interfere with that time. As a team of designers, engineers, and busy pet parents, we understand the love you have for your pet. That’s why we’ve made thoughtful, aesthetic products designed to make taking care of your pet so fuss-free, you don’t even have to think about it. VOOCOO is pet care designed to enhance the every day, for pets and their people.

Shipping Charges
Free standard shipping on all orders over $99 (before taxes, fees, and promo codes).
Processing Time
Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.
Shipping Area Restrictions
Shipping is not available in the following areas*:
  • No restrictions in Canada
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
Finding a product return policy

To review a specific return policy for a product, simply select the ‘Seller Return Policy’ tab on the product page, under the product details tab.

Please note we do not accept in-store returns for Marketplace products.

Learn more about returning Marketplace products
When returning a Marketplace product please note
  • It must be unassembled and still in the original packaging
  • Return shipping costs will be paid by the seller for all cases where the product is defective, damaged, or incorrect
  • For other cases (e.g. you changed your mind), you will be responsible for this cost