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Geek Squad Data Recovery Service - Tier 2 - In-Store Only
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Geek Squad Data Recovery Service - Tier 2 - In-Store Only

Model: MISC
Web Code: 10167408
Sold and shipped by Best Buy

Not sold online

What you need to know:

  1. Membership is $19.99 / month until you cancel.
  2. You can cancel at any time, but if you cancel after the first 30 days you may be subject to a service recovery fee.
See full Terms and Conditions

Not available for pickup

Sorry, at this time, this product cannot be picked up in-store.

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What you need to know:

  1. Membership is $19.99 / month until you cancel.
  2. You can cancel at any time, but if you cancel after the first 30 days you may be subject to a service recovery fee.
See full Terms and Conditions

Overview

Your computer may no longer recognize your hard drive, but a Geek Squad Agent still has ways to help. Bring in your non-functioning or inaccessible hard drive or flash drive and an Agent will use advanced methods in an off-site clean room to recover your valuable data.
GeneralInterface-Warranty

Manufacturer's Warranty

Check with the manufacturer for details or purchase Best Buy Protection on the next step.

Return Policy

to return or exchange

Condition: Services, deliveries, and installations are not returnable

Read return policy

Service Features:

  • Tier 2 service is meant for hard drives that cannot be recognized by the computer, but are not physically damaged. If your hard drive can be recognized you can try Tier 1 (10167406) service, but if the drive is physically damaged you'll need Tier 3 (10167409) service.
  • A Geek Squad agent will use advanced recovery methods in an off-site clean room to retrieve files on your hard drive or flash drive. Tier 2 includes firmware corruption or electronic failure.
  • Issues consist of but are not limited to firmware corruption, drive error, electronic failure, power spike, problem with the controller board, electrical surge, liquid spill or more.

How to Prepare for Your In-store Service:

  • Bring the device that requires service
  • If the device is a computer (desktop or laptop, PC or Mac), please bring along any system discs and required accessories like power adapters, specialty cables, and batteries.
If you find a lower price with another retailer before you buy (or within 30 days of purchase), we’ll gladly match that price. If our own price is reduced within 30 days of purchase, we’ll match it and refund you the difference. Conditions and exclusions apply.
See all the details

What you need to know:

  1. Membership is $19.99 / month until you cancel.
  2. You can cancel at any time, but if you cancel after the first 30 days you may be subject to a service recovery fee.
See full Terms and Conditions