Geek Squad Data Recovery Service - Tier 3 - In-Store Only

Geek Squad Data Recovery Service - Tier 3 - In-Store Only

Model: MISC
Web Code: 10167409
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Overview

Your hard drive may have fallen on hard times, but all your important files may not be lost, even if the hard drive is physical damaged. A Geek Squad Agent will work in an off-site clean room using advanced methods to help recover your valuable data. If the attempt is unsuccessful, you'll even be fully refunded for the service.
GeneralInterface-Warranty

Manufacturer's Warranty

Check with the manufacturer for details or purchase Best Buy Protection on the next step.

Return Policy

to return or exchange

Condition: Services, deliveries, and installations are not returnable

Read return policy

Service Features:

  • Tier 3 service is meant for hard drives that are physically damaged or are suffering from some mechanical failure issues. If your hard drive can be recognized you can try Tier 1 (10167406) service, or if it can't be recognized but isn't physically damaged you can try Tier 2 (10167408) service.
  • A Geek Squad agent will use advanced recovery methods in an off-site clean room to retrieve files on your hard drive or flash drive. Tier 3 includes all mechanical failure issues.
  • Issues consist of but are not limited to mechanical failure, damanged read/write heads, internal platter damage, jammed motor/seized spindle, physical shock, power surges, or more.
  • Hard drive may be physically damaged, including water, fire, or smoke damage.
  • If for any reason a Geek Squad Agent is unable to recover your lost data, you will be refunded for the service.

How to Prepare for Your In-store Service:

  • Bring the device that requires service
  • If the device is a computer (desktop or laptop, PC or Mac), please bring along any system discs and required accessories like power adapters, specialty cables, and batteries.
If you find a lower price with another retailer before you buy (or within 30 days of purchase), we’ll gladly match that price. If our own price is reduced within 30 days of purchase, we’ll match it and refund you the difference. Conditions and exclusions apply.