Jabra Engage 50 - A true digital headset
Is your contact center moving, or considering moving, to softphones? Are you investing in contact center platform – whether on-premise or cloud-based? The Jabra Engage 50 is the ideal digital headset to power your customer satisfaction.
The Jabra Engage 50 features a powerful processing chip in the earcup that delivers advanced functionality including call analytic data.
Compatible with your platform
All Jabra USB headsets and speakerphones work with all the most popular online voice call services.
Digital sound for the clearest calls
A unique, 3-microphone system with intelligent noise-cancelation filters out background noise and breathing sounds, giving callers a superior experience. Stereo sound and super wideband give vibrant, lifelike conversations – with the highest levels of hearing protection for agents.
3 microphone technology
A unique system of 3-microphones with intelligent noise-cancelation blocks out background noise and breathing sounds, so customers hear only the agents voice thereby delivering a superior call experience.
Hearing protection
Engage 50 offers the highest levels of hearing protection, including PeakStop 105 dB SPL and IntelliTone 2.0 and conforming to Noise at work, G616 and OSHA guidelines.
Intelligent Volume Control
Intelligent Volume Control enables incoming calls to be set to a user-defined sound level that stays constant for all day comfort.
Better call control for greater efficiency
The call control unit accessory enables agents to adjust volume levels and mute, speed dial, answer and end calls, and update their status lights at the touch of a button. The control unit is easy to use and designed to stay in place.
Reduce interruptions and enhance agents’ focus
Multi-color status lights on both earcups ensure interruptions are kept to a minimum. More than just a busylight, the status lights can be customized for specific needs. Impressive passive noise cancellation enhances agents’ focus.
Live guidance for agents and rich call analytics improve customer experience
The Engage 50 leverages Jabra software* for a smarter way to overcome noise. With live on-screen microphone guidance for agents, and rich call analytics for the business, the Engage 50 helps deliver better-sounding calls.
Enhanced hearing protection
Jabra Engage 50 features the next generation of hearing protection with Safetone 2.0 technology. This includes PeakStop 105 dB which cuts off sudden sound spikes at an even lower level than the regular Jabra PeakStop, Intelligent Acoustic Shock protection which removes potentially harmful sounds, and IntelliTone 2.0 which maintains average sound levels below predefined thresholds through the day. For more information on these and more innovations to safeguard intensive headset use, download our Hearing Protection white paper.
Engineered to enhance your customer satisfaction
Engage 50 headsets are engineered by Jabra and hold 3 patents for technical innovations. 54,280 engineering hours were spent developing the product with intensive testing in the Jabra labs.