NEW Cellphone, box may open condition, Clean IMEI; Ships in original box with original accessories; Does NOT come with SIM card.
This Cell phone Compatible with the following Networks:
AT&T/T-Mobile/ Metro PCS,/Rogers/ Wind (Freedom) Mobile/Mobilicity/Videotron/Fido/ChatR/Telus/Koodo/Public Mobile/Bell/Virgin mobile Canada/Solo;
Doesn't work with: Any CDMA network, like Sprint, Verizon, Boost or Virgin Mobile USA.
***Network bands in regions may be different, depending on the mobile operator and your location. Upload and download speeds also depend on the mobile provider.
*Available storage is less due to phone software. Available storage is subject to change based on phone software updates and apps usage.
All Unlocked Cell Phone manufacture warranty is processed by US (Seller).
Shipping Method:
Delivery times may vary, especially during peak periods. Not for someone who need it in rush.
Shipping time = handle time + Shipping time:
From the date of orders for your product to ship: 1-2 business days except holidays + Shipping to Canada Estimate: Canada post Expedited Services: 3-10 business days.
*Express service not available. Local pick up is not available.
Please be sure to provide us with an accurate physical address.
Failure to provide an accurate physical address will result in a delay or cancellation of your order!
We do NOT ship to PO BOX address!
If delivering to an apartment / condominium address, please has a BUZZ CODE included on your shipping address.
Friendly remind: Ship by the 3rd shipping agent. Tracking number and detail will be available in 48 hours after shipment (exclude weekends and holidays).
Our warranty covers manufacturer defects ONLY. Defective items will be fully refunded after matching the IMEI number with the one in our system. Physically damaged items and other situations such as cosmetic problem, water damage, physical abuse, disassembles or reloads and security sticker removed are NOT covered under warranty.
For return items whose return reason not our quality related:
No restocking fee will apply for product that is unopened.
• 10-20% restocking fee to cover the expenses for any unwanted or non-defective returns.
• Buyer pays Return shipping. NO drop off available.
If customer rejects product delivery due to changed mind, or Package return to sender Due to incorrect address issue, then $20 will be deducted from refund to cover cost of shipping both out and back.
• Refund will be NOT including any shipping and handling fee.
Please note all returns must be in the same condition received, with all warranty seals in place. All accessories and original packaging box must also be returned for warranty approval. All electronics must be completely wiped PRIOR to the reset (the phone will remain locked even with a reset if the accounts / passwords are not removed first). Your return will be rejected if there are any iCloud/ Samsung/ Google account OR passcodes/ screen pattern locks.
If your order arrives incorrectly or the package was damaged in transit, you must notify us within 2 days of receipt to be eligible for return.
All orders can be cancelled for a full refund before the order has shipped. We do not offer exchanges.
Business Hours of Operation:
Monday - Friday: 9:00AM - 5:00PM Eastern Standard Time.
Saturday, Sunday and all major Canadian holidays: Closed.
We process, and ship orders every business day. We do not ship on weekends or holidays.
****Before you purchase, please make sure you have read, understood and agreed to all the terms. By buying and using, we assume you’ve be read, understood and accepted the terms of use above. *****
