This device is in good condition, the item may have signs of handling such as minor scratches or minor marks. Device has been tested, cleaned and repackaged and fully functional. Clean IMEI.
The product comes in a generic box, containing: the phone, a USB cable and a wall outlet. No other accessory! *** Headphones and SIM card are not included.
** 90 days store limited warranty.
This device is unlocked and will work with all major Canadian carriers.
***Network bands in regions may be different, depending on the mobile operator and your location. Upload and download speeds also depend on the mobile provider.
*Available storage is less due to phone software. Available storage is subject to change based on phone software updates and apps usage.
For 5G and network compatible-to ensure that this phone can be used with your carrier, please check to make sure that the phone supports the 5G-enabled frequency used by your carrier.
All Unlocked Cell Phone manufacture warranty is processed by US (Seller).
**Express service not available. Local pick up is not available.
Please be sure to provide us with an accurate physical address.
Failure to provide an accurate physical address will result in a delay or cancellation of your order!
If delivering to an apartment / condominium address, please has a BUZZ CODE included on your shipping address.
Our warranty covers manufacturer defects ONLY. Defective items will be fully refunded after matching the IMEI number with the one in our system. Physically damaged items and other situations such as cosmetic problem, water damage, physical abuse, disassembles or reloads and security sticker removed are NOT covered under warranty.
For return items whose return reason not our quality related:
No restocking fee will apply for product that is unopened.
• 10-20% restocking fee to cover the expenses for any unwanted or non-defective returns.
• Buyer pays Return shipping. NO drop off available.
If customer rejects product delivery due to changed mind, or Package return to sender Due to incorrect address issue, then $20 will be deducted from refund to cover cost of shipping both out and back.
• Refund will be NOT including any shipping and handling fee.
Please note all returns must be in the same condition received, with all warranty seals in place. All accessories and original packaging box must also be returned for warranty approval. All electronics must be completely wiped PRIOR to the reset (the phone will remain locked even with a reset if the accounts / passwords are not removed first). Your return will be rejected if there are any iCloud/ Samsung/ Google account OR passcodes/ screen pattern locks.
If your order arrives incorrectly or the package was damaged in transit, you must notify us within 2 days of receipt to be eligible for return.
All orders can be cancelled for a full refund before the order has shipped. We do not offer exchanges.
Business Hours of Operation:
Monday - Friday: 9:00AM - 5:00PM Eastern Standard Time.
Saturday, Sunday and all major Canadian holidays: Closed.
We process and ship orders every business day. We do not ship on weekends or holidays.
****Before you purchase, please make sure you have read, understood and agreed to all the terms. By buying and using, we assume you’ve be read, understood and accepted the terms of use above. *****
