Cell Phone Trade-In Program
How it works
3. Head to a store.
Bring 2 pieces of photo ID, your device, and any accessories or manuals the device came with to a participating store.* A Blue Shirt will help you at the Best Buy Mobile desk.
4. Get your gift card.
We’ll give you a Best Buy gift card for the value of your device. You can use your gift card whenever you like, it never expires.
Get an estimate
Check the condition of your phone and choose the type of phone you have to get started.
Keep in mind a Blue Shirt will provide the final evaluation in store. If you can't find your device listed in the online estimator tool, it may not be eligible for trade in.
If you need more help, chat with a Blue Shirt online or at a participating store.*
Prepare your device
1. Do not run a factory reset.
We'll need to look up specs and verify that your phone is in working condition. After that, we'll run a factory reset with you in store.
2. Do back-up your data.
Choose a cloud service like iCloud or Google Drive, or back-up using your computer or another device.
3. Remove your accounts.
For Apple devices, remove the device from your Apple ID. For Android devices, remove the device from your Google account.
4. Bring original accessories with you to the store.The availability and condition of everything from the original packaging, such as manuals, adapters, and charging cables, may affect the trade-in value.
Need support?
Geek Squad Agents are available round-the-clock to help you back-up or transfer your data. You can choose to get one-time support or get unlimited support with Best Buy Membership. Fees apply. Learn more >
Discover more ways to join our commitment to the environment
Terms and conditions
* Trade-In isn’t available in the following stores: Kelowna (BC), Winnipeg (MB), Sudbury, Granby and Rosemere (QC) due to municipal by-laws. Excludes Best Buy Express locations.
Best Buy reserves the right to refuse any Trade-In for any reason. Trade-In is currently only available at select Best Buy locations. You must be at least 19 years of age with a valid government-issued photo ID. Best Buy is required by law to collect and record additional information as necessary. The information collected by Best Buy during any Trade-In transaction may be communicated to law enforcement authorities for law enforcement purposes.
The product must be in good working condition and have an intact serial number. Not all products are eligible for Trade-In. The condition of the product and available documentation and accessories may affect the estimate. Trade-In value may depend on our evaluation of a number of factors, including condition, product age and specifications, documentation, resale value, etc. Trade-In estimates are subject to change and therefore they are only valid at time of estimate inquiry.
You are responsible for removing any data from your product before providing the product for evaluation. You will be required to sign an agreement in store. Payment is by Best Buy gift card only and is not redeemable for cash. Trade-In transactions are irreversible after issuance of the Best Buy gift card. For complete details, see a Customer Service Representative in store.
Trade In Your Phone for an Upgrade
Are you looking to upgrade your current cellphone? Best Buy Canada offers an excellent phone trade in program that allows you to trade in your current working device at any participating Best Buy store. In return, you’ll receive a Best Buy gift card that you can use towards your next purchase. This program makes it easy and affordable to stay up-to-date with the latest cellphone technology.
Best Buy Phone Trade In Program
The Best Buy phone trade in program is simple and straightforward. Bring your working cellphone to a participating Best Buy store, and our team will assess its value. Once the assessment is complete, you'll receive a gift card for the trade in value of your cellphone. This gift card can be used towards any future purchase at Best Buy, including the latest smartphones, cellphone accessories, and more.
Why Trade In Your Cellphone?
There are many reasons to take advantage of Best Buy’s phone trade in program. Whether you’re looking to upgrade to the newest smartphone model, reduce electronic waste, or simply get some extra value from your old device, trading in your phone at Best Buy is a smart choice.
Upgrade to the Latest Technology
Trading in your phone allows you to upgrade to the latest phone tech without breaking the bank. Use the gift card you receive from your trade in to purchase the newest smartphones with advanced features, improved cameras, and better performance.
Best Buy's Commitment to the Environment
Best Buy is committed to reducing electronic waste and promoting sustainability. By participating in our phone trade in program, you’re helping to ensure that your old device is recycled responsibly. Best Buy partners with certified recyclers to manage the proper disposal and recycling of electronic devices, minimizing the impact on the environment.
Easy and Convenient Process
The phone trade in process at Best Buy is designed to be easy and convenient. Simply visit a participating store with your device, and our team will handle the rest. There’s no need to worry about listing your phone online, dealing with potential buyers, or shipping your device. Our in-store trade in process is quick and hassle-free.
What Phones Can You Trade In?
Best Buy accepts a wide range of cellphones for trade in, including popular brands like Apple, Samsung, Google, and more. Whether you have an iPhone, a Samsung phone, a Google Pixel, or another brand, you can bring it in for trade in and receive a gift card in return.
Trade In Apple Phones
If you're looking to trade in your Apple phone, Best Buy makes it easy. Bring in your working iPhone, and our team will assess its value. Whether you have the latest model or an older version, you can trade in your Apple phone and get a gift card to use towards a new device.
Trade In Samsung Phone
Samsung phone owners can also take advantage of the Best Buy phone trade in program. Trade in your Samsung Galaxy or other Samsung models and receive a gift card to use towards your next purchase. Best Buy accepts a wide range of Samsung phones, so you can easily upgrade to the latest model.
Benefits of Trading In Your Phone at Best Buy
Get Value for Your Old Device
Trading in your phone at Best Buy allows you to get value for your old device. Instead of letting your old phone gather dust in a drawer, trade it in and receive a gift card that you can use towards a new purchase. It's a great way to make the most out of your old technology.
Support a Sustainable Future
By trading in your phone at Best Buy, you're supporting a sustainable future. Best Buy's commitment to the environment means that your old device will be recycled responsibly, reducing electronic waste and promoting sustainability.
Convenient and Reliable
The Best Buy phone trade in program is convenient and reliable. Our team of experts ensures that the trade in process is smooth and hassle-free. You can trust Best Buy to provide a fair assessment of your device and a gift card that reflects its value.
Frequently Asked Questions
What should I do before bringing in my cellphone?
You’re responsible for removing any data from your cellphone. Best Buy Canada isn’t responsible for any loss of any data or media from products delivered to us for trade in. Ensure your cellphone is backed up, and all personal information is removed before bringing it to the store.
How is the value of my phone determined?
The age, condition, and the original accessories included will affect the trade in value of your phone. Best Buy Canada uses our proprietary technology to evaluate your phone and provide a competitive offer.
Do I need to bring accessories and manuals?
Yes, if you bring your phone without accessories or manuals, it may impact the value of your trade in. Including the original charger, cables, and any manuals will help you get the best possible value.
What stores can I bring my phone into?
You can bring your cellphone into any participating Best Buy store. However, please note that trade ins are not accepted at the following locations due to municipal by-laws: Kelowna (BC), Winnipeg (MB), Sudbury, Granby & Rosemere (QC).
Best Buy's phone trade in program is an excellent way to upgrade your technology, support the environment, and get value for your old devices. With a simple and convenient process, you can trade in your cellphone at any participating Best Buy store and receive a gift card to use towards your next purchase. Whether you're looking to trade in an Apple phone, a Samsung phone, or another brand, Best Buy makes it easy to stay up-to-date with the latest technology. Visit your nearest participating Best Buy store today and take advantage of the phone trade in program.
By following the Best Buy phone trade in program, you not only get a great deal on your next purchase but also contribute to a sustainable future. Trade in your cellphone today and make the most out of your old technology!