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Cosmo Music - The Musical Instrument Superstore

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Cosmo Music has been in business for over 50 years, supporting the passion of making music. Nowhere in Canada provides such a large variety of services all under one roof; musical instrument and gear purchase, rent, repair, teaching, and production. A single purpose-built destination store, it is the largest musical instrument store in North America with a team of over 200 including 23 repair technicians and 80+ highly qualified teachers. << QUALITY ASSURANCE >> From the moment your instrument arrives at our warehouse every effort is taken to ensure you are getting a quality product in perfect playing condition. At our receiving dock, boxes are examined for any signs of damage, and either refused or opened for an initial inspection. We are not shy about returning any instrument at this point if it has been compromised in any way between the factory and our store. Once the instrument is received into our system it is staged to go through the repair shop to be examined by a qualified repair technician.

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Shipping Charges
Free standard shipping may be available on orders over a minimum amount (before taxes, fees, and promo codes). Shipping charges may vary based on item size and your shipping address. Want a shipping charge estimate? Simply add an item to your cart, then access the cart and enter your postal code in the shipping estimate section.
Processing Time
Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.
Shipping Area Restrictions
Shipping is not available in the following areas*:
  • No restrictions in Canada
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
Finding a product return policy

To review a specific return policy for a product, simply select the ‘Seller Return Policy’ tab on the product page, under the product details tab.

Please note we do not accept in-store returns for Marketplace products.

Learn more about returning Marketplace products
When returning a Marketplace product please note
  • It must be unassembled and still in the original packaging
  • Return shipping costs will be paid by the seller for all cases where the product is defective, damaged, or incorrect
  • For other cases (e.g. you changed your mind), you will be responsible for this cost