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Puro Sound Labs

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The Puro Sound Labs journey started in 2014 with a simple goal in mind: provide customers a premium volume limiting headset at an affordable price to help combat Noise Induced Hearing Loss (NIHL). We focus on volume limiting headsets because more and more people are falling victim to hearing loss due to the use of personal audio devices. The concern is this is an entirely preventable condition, and most people are unaware of the risks associated with loud noises or environments. Because of this, we set out on a mission to create the world’s best volume limiting headsets that keep the user and their experience in mind. Our products incorporate some of the best features available in the headphone market, from high noise isolation and cancelation levels to our own Puro Balanced Response curve. This all gives the user a premium listening experience and is backed by a one-year warranty. We are based out of the USA and offer US based customer service.

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Shipping Charges
Free standard shipping on all orders over $40 (before taxes, fees, and promo codes).
Processing Time
Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.
Shipping Area Restrictions
Shipping is not available in the following areas*:
  • No restrictions in Canada
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
Finding a product return policy

To review a specific return policy for a product, simply select the ‘Seller Return Policy’ tab on the product page, under the product details tab.

Please note we do not accept in-store returns for Marketplace products.

Learn more about returning Marketplace products
When returning a Marketplace product please note
  • It must be unassembled and still in the original packaging
  • Return shipping costs will be paid by the seller for all cases where the product is defective, damaged, or incorrect
  • For other cases (e.g. you changed your mind), you will be responsible for this cost