Ingnok Innovation CA

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Ingnok innovation as an enterprise that pays attention to brand reputation, every product we make is extremely thoughtful, and we hope that our products can resonate with consumers and help us promote them. 📤Customer Service For 30 days after the date of purchase, return your undamaged Ingnok product and receive a full refund for ANY reason. For 60 days after the date of purchase, If there is any damage in normal use, we will replace it with a new one unconditionally. For 18 months after the date of purchase, we take care of all quality-related issues with a REPLACEMENT. Reminder: Be sure to use your product as directed.

Shipping Charges
Free standard shipping on all orders.
Processing Time
Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.
Shipping Area Restrictions
Shipping is not available in the following areas*:
  • No restrictions in Canada
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
Finding a product return policy

To review a specific return policy for a product, simply select the ‘Seller Return Policy’ tab on the product page, under the product details tab.

Please note we do not accept in-store returns for Marketplace products.

Learn more about returning Marketplace products
When returning a Marketplace product please note
  • It must be unassembled and still in the original packaging
  • Return shipping costs will be paid by the seller for all cases where the product is defective, damaged, or incorrect
  • For other cases (e.g. you changed your mind), you will be responsible for this cost