SFS Direct

(11)

Straight Forward Sales Inc. operates from an expandable 58,000 square foot facility located in the beautiful city of Stratford Ontario, only 90 minutes away from Toronto Pearson International Airport and all major courier hubs. Fully automated business management software powered by SAP includes full EDI integration strategically designed to meet all publisher, manufacturer and retailer specific requirements. With our experienced sales, logistics, design, translation and marketing teams, we provide a full-service option for distribution to National, dot.com and independent retailers worldwide. SFS incorporates real-time online integration using SAP software and vendor direct portals allowing instant order fulfillment via direct-to-consumer platforms. This ability gives our vendor partners full retail presence, along with reporting second to none.

Shipping Charges
Free standard shipping may be available on orders over a minimum amount (before taxes, fees, and promo codes). Shipping charges may vary based on item size and your shipping address. Want a shipping charge estimate? Simply add an item to your cart, then access the cart and enter your postal code in the shipping estimate section.
Processing Time
Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.
Shipping Area Restrictions
Shipping is not available in the following areas*:
  • Yukon
  • Northwest Territories
  • Nunavut
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
Finding a product return policy

To review a specific return policy for a product, simply select the ‘Seller Return Policy’ tab on the product page, under the product details tab.

Please note we do not accept in-store returns for Marketplace products.

Learn more about returning Marketplace products
When returning a Marketplace product please note
  • It must be unassembled and still in the original packaging
  • Return shipping costs will be paid by the seller for all cases where the product is defective, damaged, or incorrect
  • For other cases (e.g. you changed your mind), you will be responsible for this cost