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BSI Security Services

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60 Day Price Guarantee. If you are able to provide BSI Security Services with a lower written quote for Monitoring and Home Automation monthly services, with the exact same brand and amount for equipment/devices we are installing and the same exact services, from another Authorized Qolsys Dealer. BSI Security Services will give you a cheque to cover the difference in your monitoring monthly charges. Please ensure your written quote is on a company letter head from the Authorized Qolsys Dealer that has given you the quote. Payments will only be disbursed after confirmation of the offer with the Authorized Qolsys Dealer and the Monitoring Station. When you provide your quote to ensure a quick response, please provide a contact number and name for us to confirm this information. Not applicable for Telecommunication bundle pks. You will still be responsible to honor your monitoring service for the term of your signed Monitoring and Security System Agreement.

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Shipping Charges
Free standard shipping on all orders.
Processing Time
Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.
Shipping Area Restrictions
Shipping is not available in the following areas*:
  • British Columbia
  • Alberta
  • Ontario
  • Quebec
  • Yukon
  • Northwest Territories
  • Nunavut
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
Finding a product return policy

To review a specific return policy for a product, simply select the ‘Seller Return Policy’ tab on the product page, under the product details tab.

Please note we do not accept in-store returns for Marketplace products.

Learn more about returning Marketplace products
When returning a Marketplace product please note
  • It must be unassembled and still in the original packaging
  • Return shipping costs will be paid by the seller for all cases where the product is defective, damaged, or incorrect
  • For other cases (e.g. you changed your mind), you will be responsible for this cost