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Defender

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Defender is a proud Canadian company since 1999. We design, manufacture and market do-it-yourself (DIY) video security products. We satisfy the needs of home and business owners who want their assets, loved ones, and properties to be protected. By offering simple, affordable solutions that people can set up themselves, we help increase peace of mind and maximize returns from business operations. Our products are truly DIY, as they come with all accessories required allowing them to be set up hassle-free. Need some help? Defender does not outsource and of its Customer Support. Each Bestbuy customer will be getting white glove direct Canadian support. We place strong emphasis on the design and style of our systems. Our products are award-winning, innovative, and unique. They stand out in the market as a result of our commitment to sleek, highly functional design.

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Shipping Charges
Free standard shipping may be available on orders over a minimum amount (before taxes, fees, and promo codes). Shipping charges may vary based on item size and your shipping address. Want a shipping charge estimate? Simply add an item to your cart, then access the cart and enter your postal code in the shipping estimate section.
Processing Time
Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.
Shipping Area Restrictions
Shipping is not available in the following areas*:
  • British Columbia (Remote)
  • Alberta (Remote)
  • Saskatchewan (Remote)
  • Manitoba (Remote)
  • Ontario (Remote)
  • Quebec (Remote)
  • New Brunswick (Remote)
  • Nova Scotia (Remote)
  • Prince Edward Island (Remote)
  • Newfoundland and Labrador (Remote)
  • Yukon
  • Northwest Territories
  • Nunavut
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
Finding a product return policy

To review a specific return policy for a product, simply select the ‘Seller Return Policy’ tab on the product page, under the product details tab.

Please note we do not accept in-store returns for Marketplace products.

Learn more about returning Marketplace products
When returning a Marketplace product please note
  • It must be unassembled and still in the original packaging
  • Return shipping costs will be paid by the seller for all cases where the product is defective, damaged, or incorrect
  • For other cases (e.g. you changed your mind), you will be responsible for this cost