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Aspen Express

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Aspen Express is here to provide you with the best service(s) and product(s). We are committed to delivering all products to you within 7-14 business days. Please make your returns are within 30 days from the date of delivery (exceptions apply for some products). Delivery (in-transit) damage reports MUST be notified within 2-4 days from the date of delivery. Failure to do so, we will assume the item was received and accepted in excellent condition and courier damage claim is voided. Customers can send a message or e-mail for information about any product. We provide customers with the highest quality and fastest delivery method. Review the product in detail before ordering. Contact us for any concerns, questions or suggestions. All products are shipped from Canada or USA

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Shipping Charges
Free standard shipping may be available on orders over a minimum amount (before taxes, fees, and promo codes). Shipping charges may vary based on item size and your shipping address. Want a shipping charge estimate? Simply add an item to your cart, then access the cart and enter your postal code in the shipping estimate section.
Processing Time
Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.
Shipping Area Restrictions
Shipping is not available in the following areas*:
  • No restrictions in Canada
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
Finding a product return policy

To review a specific return policy for a product, simply select the ‘Seller Return Policy’ tab on the product page, under the product details tab.

Please note we do not accept in-store returns for Marketplace products.

Learn more about returning Marketplace products
When returning a Marketplace product please note
  • It must be unassembled and still in the original packaging
  • Return shipping costs will be paid by the seller for all cases where the product is defective, damaged, or incorrect
  • For other cases (e.g. you changed your mind), you will be responsible for this cost