Project E Beauty

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We started Project E back in 2012 because, like you, we’re obsessed with beauty. Over the years, we’ve become one of the top-rated beauty device companies and we’re always open to feedback from all our beloved users. Our team is based in the United States, United Kingdom, and Hong Kong as the world's leading brand for Beauty and Skin Care devices. Our Professional Skin Care devices are one of the oldest and most respected names in the Beauty Industry. Every customer is unique and so is our list of products. Choose a device that's best suited for you with ease.

Shipping Charges
Free standard shipping on all orders.
Processing Time
Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.
Shipping Area Restrictions
Shipping is not available in the following areas*:
  • No restrictions in Canada
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
Finding a product return policy

To review a specific return policy for a product, simply select the ‘Seller Return Policy’ tab on the product page, under the product details tab.

Please note we do not accept in-store returns for Marketplace products.

Learn more about returning Marketplace products
When returning a Marketplace product please note
  • It must be unassembled and still in the original packaging
  • Return shipping costs will be paid by the seller for all cases where the product is defective, damaged, or incorrect
  • For other cases (e.g. you changed your mind), you will be responsible for this cost