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Miele

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Premium German Home Appliance Brand. Miele has been an independent family-owned company since its establishment in 1899 and is equally committed to its owners, employees, customers, suppliers, the environment and society. The company focus is on manufacturing household appliances for the kitchen, the laundry room and for floorcare, as well as appliances for use in commercial operations and medical practices ("Miele Professional"). Miele offers products to its customers that set the standards for durability, performance, ease of use, energy efficiency, design and service. This corresponds to the guiding principle "Immer besser" - Forever Better - which the founders Carl Miele and Reinhard Zinkann printed on their first machines - and which characterizes Miele to this day.

Shop all of their products
Shipping Charges
Free standard shipping may be available on orders over a minimum amount (before taxes, fees, and promo codes). Shipping charges may vary based on item size and your shipping address. Want a shipping charge estimate? Simply add an item to your cart, then access the cart and enter your postal code in the shipping estimate section.
Processing Time
Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.
Shipping Area Restrictions
Shipping is not available in the following areas*:
  • Yukon
  • Northwest Territories
  • Nunavut
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
Miele Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened
Major Appliances 30 Days 0% Not Returnable

Must be unassembled and still in the original packaging. All returned products must include original packaging.

No returns for any category will be accepted 30 days following the delivery date. Return shipping costs will be paid by the seller for all cases where the product is defective, damaged, or incorrect. For all other cases (e.g., customer remorse), the customer will be responsible for the cost of return shipping.

Return or exchange requests for the reason of cosmetic damage, manufacturing or design defects or improper installation (provided such installation was performed by Miele or its authorized agent) are subject to Miele's Standard Warranty, and any applicable legal warranties, and may not be returned or exchanged except as provided therein.

Seller Exceptions

Major Domestic Appliances (eg. dishwashers, laundry washers, and laundry dryers) - Miele does not accept any returns of products that have been used and/or installed.

Small Domestic Appliances (eg. vacuum cleaners and free-standing coffee machines) - Miele reserves the right to reject any request to return if the product is damaged or not returned in its original box along with all original contents.

Miele CareCollection and Miele Care products(such as vacuum dust bags and accessories, dishwashing tablets, and other appliance care/use consumables) - Except in the cases of defects, opened products may not be returned or exchanged.

Canceled Orders (Major Domestic Appliances only): Provided Miele has not commenced shipping the applicable product, you may cancel any order and you will receive a full refund. Once the product has shipped, you may cancel any undelivered product provided that such cancellation is subject to a 5% cancellation fee (exclusive of applicable taxes).

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 Days.