Dyson Official Outlet
Shipping Charges
Free standard shipping on all orders.
Processing Time
Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.
Shipping Area Restrictions
Shipping is not available in the following areas*:
- No restrictions in Canada
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
| Dyson Official Outlet | |
|---|---|
| Category | Return Period |
| All Products | Not returnable |
For any repair, service or parts inquiry, please contact the seller directly from your Order details page, and provide the following information:
We do not accept returns of refurbished products if customer changes mind except, if a product is defective, damaged or incorrect. Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect.
- Web ID (8-digit number) & product description
- Number of items with issues
- Date you received your product
- Condition of product
- Condition of packaging
- Description of issue