Sleep Country Canada

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Sleep Country is Canada's leading omnichannel mattress and bedding retailer and the only specialty sleep products retailer with a national bricks and mortar footprint and an online presence. Our commitment to providing Canadians with a better nights sleep is unparalleled in the industry.

Shipping Charges
Free standard shipping may be available on orders over a minimum amount (before taxes, fees, and promo codes). Shipping charges may vary based on item size and your shipping address. Want a shipping charge estimate? Simply add an item to your cart, then access the cart and enter your postal code in the shipping estimate section.
Processing Time
Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.
Shipping Area Restrictions
Shipping is not available in the following areas*:
  • British Columbia (Remote)
  • Alberta (Remote)
  • Saskatchewan (Remote)
  • Manitoba (Remote)
  • Quebec (Remote)
  • New Brunswick (Remote)
  • Nova Scotia (Remote)
  • Prince Edward Island (Remote)
  • Newfoundland and Labrador (Remote)
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
Sleep Country Canada Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened
Bedding & Bath 30 Days 0% 0%
Furniture & Décor 30 Days 0% 0%
Pet Supplies 30 Days 0% 0%

100 Night Mattress Comfort Guarantee: You have 100 nights, from the day that your mattress is delivered, to make sure it's just right for you. If not, you can exchange it for one of our 50+ other mattresses, hassle-free, at any of our Sleep Country Canada/Dormez-Vous? stores conveniently located across Canada. So sleep tight, count those nights, and trust there’s a reason we’ve been providing Canadians with their best sleeps for over 25 years.

Must be unassembled and still in the original packaging. All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you received your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 Business Days.