Cell Phone Protection Plans
With protection, damage is no big deal.
Protection plans go above and beyond your manufacturer's warranty to cover cell phones and pre-paid phones for physical damage and much more.¹,³
Get unmatched long-lasting protection.
Protection Plans are unique. They go above and beyond manufacturer warranties, providing physical damage coverage, protection when the warranty ends, and much more. See the difference below.
Best Buy Protection Plan
If you damage your device while handling it, we'll take care of it.
We’ll fix or replace your cell phone due to physical damage up to 2 times.
If your charging cable stops working, we'll cover it.
We cover all the accessories included in the original packaging.
Enjoy the flexibility of convenient monthly payments.
We can bill monthly to your VISA, Mastercard or American Express card.
If your phone isn’t working how it used to, we can help.
We process Service Requests 24/7 and are available remotely to help you.
We’ll provide and install a premium screen protector at time of purchase.
Screen protectors can help deter scratches from keys, dirt and debris.
Best Buy Replacement Plan.
This protection plan is available for pre-paid cell phones. If your product is found defective under normal usage, you’ll get a gift card for the original purchase price, including taxes. Use the Self-Service Portal to make a Service Request and we’ll provide a shipping label. As soon as we receive your tech, we’ll email the gift card.
How does it work with the manufacture warranty?
We take care of important repairs your manufacturer warranty doesn’t, like physical damage, failure due to a power surge, and if something goes wrong after the warranty ends.Keep in mind, throughout your plan, even during the warranty period, we facilitate Service Requests on your behalf. At Best Buy we are manufacturer authorized to fix most brands.
Ready to get started?
1. Buy through checkout or in-store.
Add your product to your cart and we’ll show if there is a plan available. Visit a store within 30 days to add or return it.
2. Access your plan info easily.
No need to keep receipts for years and years, just provide your email and phone number.
3. Reach us anytime, from anywhere
All Service Requests are made through our Self-Service Portal and we’ll provide a shipping label.
We’re available round-the-clock
Disclaimer
¹ Best Buy Protection plans are provided by Assurant Services Canada Inc. and/or American Bankers Insurance Company of Florida. Please refer to program Terms and Conditions for detailed terms, conditions, limitations, and exclusions. When purchasing your Best Buy Protection Plan please provide your email address to receive your full program terms and conditions, or at your request, an in-store associate can provide you with a printed version at time of sale. Visit www.bestbuy.ca/protection to view your plans. Assurant Services Canada Inc. administers Best Buy Membership billing and collection of service fees (where applicable) on behalf of Best Buy Canada Ltd. Legal Warranty: According to Quebec’s Legal Warranty, a client can expect that any item they purchase will be fit for its ordinarily intended purpose, and will be durable in normal use for a reasonable length of time, having regard to its price, the terms of the purchase contract and the conditions of use.
² Monthly-billed Best Buy Protection is available for Computers, Televisions and Major Appliances. Monthly-billed Best Buy Protection with Physical Damage is available for Computers and Televisions.
³ Service Requests due to physical damage on TVs require payment of a Service Fee.