Computer, Tablet, and More Protection Plans
Work like new, for longer.
Protection Plans go beyond your manufacturer's warranty to protect your laptops, desktops, and tablets.¹,³
Get unmatched long-lasting protection.
Protection Plans are unique. They go above and beyond manufacturer warranties, providing physical damage coverage, protection when the warranty ends, and much more. See the difference below.
Best Buy Protection Plan
You'll never pay for parts and labour.
We take care of 100% of the costs for covered repairs.
If we can’t fix it, we’ll replace it.
When we can’t fix your device with manufacture authorized parts, we’ll replace it.
If your device fails while you’re travelling, we’re here to help.
If the unexpected happens, know that you’re covered globally.
If your computer or tablet requires more than three authorized repairs, we’ll replace it.
We make sure we get it right with no lemon policy.
If a power surge happens and your device fails, we’ll take care of it.
We’ve got your back if there is an unexpected electrical failure.
If something goes wrong after the manufacture warranty ends, we’ll cover it.
We offer up to four years of protection so you can make your investment last.
If your charger or keyboard fails, we'll cover it.
Get coverage for everything in the original packaging.
If your battery won't hold a charge, we'll replace it.
Get a one-time replacement for your original battery.
If your hard drive stops working, we'll repair it.
We'll cover the cost of repair— does not include Data Recovery.
If your screen has pixel failure or burn in, we'll correct it.
When three pixels or more have failed or burned in, we’ve got it.
Best Buy Protection+.
Have a peace of mind when working with your laptop or computer. Best Buy Protection+ combines all the benefits of Best Buy Membership and Best Buy Protection with Physical Damage.
We’re going to do our best to keep your device protected and working like new. And if the unexpected happens, we’ll help you get your tech up and running again.
Chat with a Blue Shirt to learn more.
Best Buy Replacement Plan.
This protection plan is available for select products. If your product is found defective under normal usage, you’ll get a gift card for the original purchase price, including taxes. Use the Self-Service Portal to make a Service Request and we’ll provide a shipping label. As soon as we receive your tech, we’ll email the gift card.
How does it work with the manufacture warranty?
We take care of important repairs your manufacturer warranty doesn’t, like failure due to a power surge, and if something goes wrong after the manufacturer warranty ends.
Keep in mind, throughout your plan duration, even during the manufacture warranty period, we facilitate Service Requests on your behalf. At Best Buy we are manufacturer authorized to fix most devices.
Ready to get started?
1. Buy through checkout or in-store.
Add your product to your cart and we’ll show if there is a plan available. Visit a store within 30 days to add or return it.
2. Access your plan info easily.
No need to keep receipts for years and years, just provide your email and phone number.
3. Bring your device to a store.
Agents are ready to assist you at the Geek Squad counter. They’ll walk you through an analysis and the next steps.
4. Reach us anytime, from anywhere
Can’t get to a store easily? All Service Requests can be made through our Self-Service Portal.
We’re available round-the-clock
Disclaimer
¹ Best Buy Protection plans are provided by Assurant Services Canada Inc. and/or American Bankers Insurance Company of Florida. Please refer to program Terms and Conditions for detailed terms, conditions, limitations, and exclusions. When purchasing your Best Buy Protection Plan please provide your email address to receive your full program terms and conditions, or at your request, an in-store associate can provide you with a printed version at time of sale. Visit www.bestbuy.ca/protection to view your plans. Assurant Services Canada Inc. administers Best Buy Membership billing and collection of service fees (where applicable) on behalf of Best Buy Canada Ltd. Legal Warranty: According to Quebec’s Legal Warranty, a client can expect that any item they purchase will be fit for its ordinarily intended purpose, and will be durable in normal use for a reasonable length of time, having regard to its price, the terms of the purchase contract and the conditions of use.
² Monthly-billed Best Buy Protection is available for Computers, Televisions and Major Appliances. Monthly-billed Best Buy Protection with Physical Damage is available for Computers and Televisions.
³ Service Requests due to physical damage on TVs require payment of a Service Fee.