Patio Furniture Scheduled Delivery
Patio Furniture Scheduled Delivery
We offer different delivery services depending on where you live and the type of domicile you reside in. Read below for full details on cost, scheduling, and preparing for when the delivery arrives.
Delivery service does not include unpacking, setup, or assembly (if applicable) of your new patio furniture.
Delivery cost and scheduling by location
Major urban and greater surrounding areas
Scheduled delivery costs $49.99 per delivery. You'll be able to schedule a preferred delivery date during checkout.
Remote areas
The delivery cost will vary based on your location, and will be calculated based on the shipping address you enter for delivery. Once you've placed your order, one of our delivery partners will call you within 7 days to schedule a delivery date.
- Air delivery fees: Some remote areas require air delivery. When you make your purchase, we will not yet know if air delivery will be necessary or what the fees will be. The need for air delivery will only be known during the shipment process, at which point you will be contacted and given the option to pay the air delivery fee or cancel your order. If you don't respond within 48 hours, your order will automatically be cancelled.
Quebec residents
There is no charge for scheduled delivery in both urban and remote areas across the province of Quebec. However, if air delivery is required for a remote delivery, you will be contacted and given the option to pay the air delivery fee or cancel your order.
P.O. Boxes
Due to carrier restrictions, we cannot deliver large items to P.O. box addresses.
Delivery of bulk orders (7 or more large items)
If your order includes 7 or more large items, the cost of delivery may be adjusted to account for the bulk shipment. The cost of bulk order delivery will only be known during the shipment process. If the cost is different than what you originally paid, you will be contacted and notified, and you'll be given the option to pay the added delivery cost or to cancel your order.
Changing your patio furniture's scheduled delivery date
You can reschedule your patio furniture's delivery date up to 2 days before your original scheduled delivery date.
To do so, contact us with your order number handy. You can find your order number:
- In the subject line of your order confirmation email.
- In your My Best Buy account's Order History (if you placed the order from your My Best Buy or Best Buy account).
Please note: We cannot guarantee any rescheduling requests made less than 2 days before your original scheduled delivery date. We will try our best to help you reschedule the delivery, but your request will be subject to our delivery partner’s availability.
How to prepare for your patio furniture's delivery
Before our delivery partner arrives to your residence with your patio furniture, please ensure that:
- A person who is 18 years or older is available to accept your delivery during your scheduled time window.
- The delivery path is clear of any obstacles*.
*Remote delivery customers must clear their driveway and walkways of obstacles for delivery to the door. If the delivery truck can’t reach your home because the driveway or walkway is blocked, delivery will be curbside.
When your patio furniture arrives
All patio furniture deliveries will be delivered to your doorstep.
- If you live in a freestanding home or townhouse, your item will be delivered to your front door, porch, or garage.
- If you live in an apartment or condominium, your item will be delivered to the front door of your building, not your suite.
Please note: Once delivered, we do not provide any unpacking, setup, or assembly (if applicable) of your new patio furniture.
Installation and recycling services
Installation and recycling services are not available for patio furniture items.
Still looking for an answer?
We’re here to help. Please contact us and we’ll make sure you get the information you need.