Advisories: Service changes and delays

Find current information on any service advisories right here. If there is an advisory in place, rest assured that we'll work to resolve the issue as soon as possible, and will post updates as they become available.

GST/HST tax break on select products

The Government of Canada has announced a GST/HST break on select goods from December 14, 2024 - February 15, 2025.

At Best Buy, it's important to us that you get the tax break on all eligible products and that you're able to shop during the holidays with peace of mind.

For full details and answers to FAQs visit our GST/HST Help page.

You can also discover and shop eligible products that qualify for the GST/HST tax break.


All delivery types resume after the Canada Post strike

Canada Post employees are returning to work on December 17, 2024.

Although most Best Buy orders were not impacted by the Canada Post strike, we're pleased to welcome Canada Post back into our network of shipment carriers. With Canada Post resuming their operations, we're now able to ship orders to PO Box addresses.

Keep in mind that orders to PO Boxes may be delayed as Canada Post works through their mail and delivery shipment backlog. To get an idea of when a product will be delivered, you can view the estimated delivery date on a product page (right above the "Add to Cart" button).